Help & FAQs
Common sawalon ke jawab neeche diye gaye hain. Aur madad chahiye to Contact & Support page use karein.
Wallet me credits kaise add karein?
Retailer Dashboard → Wallet / Credits me jaakar UPI se payment karein aur UTR daalkar submit karein. Admin verify karte hi credits add ho jaate hain. Ads website ko support karte hain; ad dekhne par user credits nahi milte.
Kaun se tools free hain?
Zyadatar basic tools (image compress, PDF convert, background remove, etc.) bina login ke free hain. Premium ID card ya resume templates aur bulk features login + credits maangte hain.
Password bhool gaya, kya karein?
Login page par "Forgot password" option use karein, ya support se sampark karein.
2-step verification (OTP) kya hai?
Ye ek extra security layer hai. Enable karne ke baad har login par e-mail OTP ya Authenticator app ka code dena hoga. Retailer aur Admin panel dono me "Protect Account" se on/off kar sakte hain.
Bulk ID card kaise banayein?
Retailer Dashboard → Bulk ID Card me Excel/CSV upload karke ek saath sabhi cards generate kar sakte hain.
Print kaise karein?
Har result screen par Download ke saath Print button bhi hota hai — click karte hi aapka connected printer chuna ja sakta hai.